VIOLATIONS OF THE ROAD CODE HOW ARE THEY PROCESSED?
Any violation of the highway code (where parking fines are included) are the responsibility of the customer (driver bound by the rental agreement). These must be settled before returning the vehicle, otherwise the driver will be identified with the competent authorities. Fees for managing fines may apply if Sunset rent a car is requested to intervene in the process of regularizing these.
WHAT SHOULD I DO IN CASE OF A ACCIDENT?
You should contact Sunset rent a car as soon as possible, through the 24-hour roadside assistance line (+351) 910 382 415 and then contact the competent authorities.
WHAT SHOULD I DO IN CASE OF BREAKDOWN?
If possible, park the vehicle and remove the ignition key. Put on the reflective vest (available in the glove compartment) and place the reflective triangle on the track. Then, contact Sunset rent a car on the assistance number – (+351) 910 382 415 – on the road (available 24h) which can be found on the key ring and in the rental agreement.
WHAT WILL I HAVE TO PAY IN CASE OF DAMAGES?
If damage occurs, which are your responsibility, during the rental, you will be charged the amount corresponding to its repair. Acts of negligence invalidate any coverage purchased, leaving the customer responsible for damages up to the total value of the vehicle (commercial value applied at the time).
